Refund policy
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The estimated production time is three weeks
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Once an order is confirmed, we have a no-cancellation, no refund
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We have a no-exchange policy for all customized items (Only alteration if required).
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For ready-to-wear items, we may accept exchange requests made within 24 hours of receiving your order (subject to availability). All shipping and customs fees for exchanges are the responsibility of the
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We will exchange only defective or damaged
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Special requests for customization (change in item size/length) must be communicated to our customer service team before/upon
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If you wish to make any other changes (Alterations) after receiving your order, please contact our customer service team within 7 days only. If Customer Service has accepted your change request, please return the item in its original condition (unwashed/unused/undamaged). Customers must cover the cost of shipping for the modification as well as any customs fees.
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If Customer fails to pick up an order within 60 days from the date of shipment, will have the right to sell it and Customer's full amount is non-refundable.
Thank you for shopping with Dollab Line.